Unit 12, 456 Makati Avenue, Makati City, Philippines
Standard shipping within Metro Manila takes 2–4 business days. Provincial deliveries may take 5–7 business days depending on your location. We also offer express shipping options at checkout.
Yes, we accept returns and exchanges within 7 days of delivery for unused items in their original packaging. Please contact our support team to initiate the process.
Many of our bags feature water-resistant fabrics with PU coating that can handle light to moderate rain. However, they are not fully waterproof for submersion. Check each product's specifications for details.
We have physical stores across Metro Manila, Cebu, Taguig, and Quezon City. Visit our Stores page to find the nearest location and operating hours.
All Arctic Hunter bags come with a limited warranty covering manufacturing defects. Warranty duration and terms vary by product line. Contact us with your proof of purchase for warranty claims.
Absolutely. Once your order ships, you'll receive a tracking number via email or SMS. You can use it to monitor your delivery status in real time through our courier partner's website.